SUPPORT PLANS

Get personalized support from our professional team. Pick the plan that works for you and rest assured that you're in good hands.

Guaranteed Response within Business Hours
Support Availability
Up-Time Status Updates
Email Support
Phone Support
Slack Support
Quarterly ticket check-in
Dedicated Support Agent

Basic

Free

Basic

Guaranteed Response within Business Hours
Support Availability
Up-Time Status Updates
Email Support
Phone Support
Slack Support
Quarterly ticket check-in
Dedicated Support Agent

N/A
N/A
Yes
Yes
No
No
No
No

Gold

^$ 500_/mo

Contact Sales Gold

Guaranteed Response within Business Hours
Support Availability
Up-Time Status Updates
Email Support
Phone Support
Slack Support
Quarterly ticket check-in
Dedicated Support Agent

4 hours
24 * 5 Support
Yes
Yes
No
No
No
No

Platinum

^$ 1,500_/mo

Contact Sales Platinum

Guaranteed Response within Business Hours
Support Availability
Up-Time Status Updates
Email Support
Phone Support
Slack Support
Quarterly ticket check-in
Dedicated Support Agent

2 hours
24 * 7 Support
Yes
Yes
Yes
Yes
No
No

Customized Enterprise

^$ 5,000 monthly or 5% of the bill whichever is higher

Contact Sales Personalized Enterprise

Guaranteed Response within Business Hours
Support Availability
Up-Time Status Updates
Email Support
Phone Support
Slack Support
Quarterly ticket check-in
Dedicated Support Agent

1 hour
24 * 7 Support
Yes
Yes
Yes
Yes
Yes
Yes Available via Zoom or Google Hangouts