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Support

Knowledge BaseSupport PlansMy Tickets

SUPPORT PLANS

Get personalized support from our professional team. Pick the plan that works for you and rest assured that you’re in good hands.

  • Guaranteed Responsewithin Business Hours
  • Support Availability
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support
  • Quarterly ticket check-in
  • Dedicated Support Agent

Basic

Free
Basic
  • Guaranteed Responsewithin Business Hours
  • Support Availability
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support
  • Quarterly ticket check-in
  • Dedicated Support Agent
  • N/A
  • N/A
  • Yes
  • Yes
  • No
  • No
  • No
  • No

Gold

$ 500/mo
Contact SalesGold
  • Guaranteed Responsewithin Business Hours
  • Support Availability
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support
  • Quarterly ticket check-in
  • Dedicated Support Agent
  • 4 hours
  • 24 * 5 Support
  • Yes
  • Yes
  • No
  • No
  • No
  • No

Platinum

$ 1,500/mo
Contact SalesPlatinum
  • Guaranteed Responsewithin Business Hours
  • Support Availability
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support
  • Quarterly ticket check-in
  • Dedicated Support Agent
  • 2 hours
  • 24 * 7 Support
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • No

Customized Enterprise

$ 5,000monthly or 5% of the bill whichever is higher
Contact SalesPersonalized Enterprise
  • Guaranteed Responsewithin Business Hours
  • Support Availability
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support
  • Quarterly ticket check-in
  • Dedicated Support Agent
  • 1 hour
  • 24 * 7 Support
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • YesAvailable via Zoom or Google Hangouts