Improve patient satisfaction through rich chat for at-home treatment, real-time notifications to keep patients accountable, and location tracking to ensure patients get to their intended care facility.
HIPAA-compliant chat reduces no-shows, speeds consultations, and eases patient hand-off, reducing overhead costs and improving efficiency.
End-to-end HIPAA compliance and secure messaging meets regulatory requirements and protects patient data, allowing you to provide better patient outcomes, faster.
PubNub provided the speedy, reliable, and HIPAA-compliant backend that ZOLL needed to build their in-app chat features for emergency services teams. Using PubNub, ZOLL engineers were able to quickly build a production-ready mobile app with secure, reliable chat messaging that guaranteed messages would arrive in less than 1/10 second.
ZOLL saw quality results in both development and for their end users. PubNub drastically reduced ZOLL’s time to market and let them focus on adding new features to their robust communication app, rather than focusing on backend infrastructure and all the complexities of HIPAA compliance. Customers loved the efficiencies that ZOLL’s real-time features created in emergency situations and how it was built with them in mind.
PubNub is reliable. It’s efficient. It’s fast. It’s everything we were looking for. In the EMS/911 space, efficiency is key because how quickly the first responders and public safety agencies respond determines life or death. PubNub has all of that.
Jason Brock Director of Software Development