Global Data Stream Network Pricing

No long term contracts required. Get started in minutes with 70+ supported SDKs.

Free
$0/mo
Included Usage
Services
Additional Features
Pilot
$149/mo
Included Usage
Services
Additional Features
Launch
$399/mo
Included Usage
Services
Additional Features
Scale
$799/mo
Included Usage
Services
Additional Features
Pro
Custom Pricing
Included Usage
Services
Additional Features

Pro Plan

The highest level of performance, with guaranteed reliability and expert support.

Includes
Global Replication of 14 Data Center
Global Replication
to 14 Data Centers
99.999% Uptime SLA
99.999%
Uptime SLA
Unlimited Network Throughput
Unlimited Network
Throughput
Volume Discounts
Volume Discounts
Also Available
Proprietary Embedded SDKs
Advanced Data Center Routing
(e.g. Safe Harbor)
Platinum Support
Audience Simulation
API Key Provisioning
HIPAA Compliance BAA

Powerful Add-ons

Unlimited trial included with your Free account

Presence
Presence
Detect when users enter/leave your app and whether machines are online.
Storage
Storage & Playback
Store realtime message streams for future retrieval and playback.
Stream Controller
Stream Controller
Subscribe, manage, and secure thousands of channels on a single connection.
Security & Access Management
Security & Access Management
Fine grain Publish and Subscribe permissions down to persons, device or channel.
Mobile Push Gateway
Mobile Push Gateway
Fallback to Push Notifications when app is offline, with massively scalable multicast support.
Analytics
Analytics
Realtime Maps and Graphs to view audience, usage and stats.

Support Plans

Dedicated support to help you get it right

Standard
Best Effort Response Times
Web, Emails
Included
Gold
24 Hour Guaranteed response time
Web, Email, Screenshare



Free with Pro Plan
Platinum
2 Hour Guaranteed response time
Web, Email, Screenshare, Phone
Ongoing Best Practices Sessions
Early Access to Beta Features
Direct escalation to the PubNub Management Team
Available with Pro Plan
Live Event Support
$297/hr
10 minute response time
Live proactive monitoring
Dedicated contact on the
PubNub support team
3 hour minimum

Common Questions

Can I try PubNub for free?
Yes! We offer a Free tier for trial and proof of concept purposes. The Free tier allows you to connect up to 100 Daily Active Devices and try out any and all add-on features at no charge. For trial projects, this should be more than enough to get you up and running. Our Free tier also includes our Free Support.
Click here to get started today!
What happens if I exceed a plan’s device limit?
PubNub will automatically upgrade your account to the next applicable Service Tier if you exceed your current Service Tier limits more than two (2) times in a calendar month, or by more than 10% at least once within a calendar month. This change will stay in effect unless the customer specifically requests an account change. Charges for the current month will be prorated and reflected in the next invoice. These changes will be communicated automatically by email to your billing contact.
How are Daily Active Devices measured?
Daily Active Devices are measured as the number of unique IP addresses that connect to the PubNub network within each 24-hour period between 00:00:00 UTC and 23:59:59 UTC. This number is not correlated to DAU, MAU, concurrency or other metrics generated by other 3rd party analytics engines, and is not expected to match for several reasons. For example, it is possible for mobile devices to be slightly over counted if they change IP addresses when moving from cellular data to WiFi networks. Conversely, the Daily Active Device count may be under counted in corporate network environments where many users connect from behind a single public IP since they are connecting via the same office network. In order to more accurately track the Daily Active Devices we recommend setting a unique UUID via the PubNub client SDK.
How do add-on features for the Free tier work?
Add-on features in the Free tier must be activated through the Administrator Dashboard, and are included at no cost. We want developers to have plenty of time to test out PubNub, so there is no time limit on add-on usage. The only limit you’ll find is a 1-day storage limit on our Storage & Playback feature. To limit abusive usage, PubNub reserves the right to shut down keys and turn off features as we deem necessary for all Free plans. Note that some features like Real-Time Analytics and Presence use messages automatically, so keep an eye on your total messages used. If you have any questions, contact PubNub support.
What are the message size limits and pricing?
Messages up to 32K in size can be sent through PubNub with or without TLS encryption. All plans include a set number of messages per month; overage messages are charged at a flat rate of $2.50 per million regardless of size or encryption. If your application requires larger message sizes contact us at support@pubnub.com.
I’m a Scale plan customer and continue to grow - what happens next?
After the Scale tier, customers can add additional devices in 10k increments for $349 per month. This expansion also includes 10MM messages per month. Customers who are growing beyond Scale should strongly consider upgrading to a Pro plan and creating a custom growth plan with PubNub’s Customer Success team. Click here to contact us regarding a custom plan.
Where can I track my usage?
The PubNub Administrative Dashboard gives you access to all of your usage metrics. These metrics are updated at least once per day so you should be able to get an accurate snapshot of your current monthly and historical usage. Simply login to the Administrative Dashboard and then click the Usage option at the top of the page.
What payment methods are accepted?
PubNub accepts Visa, MasterCard, American Express and Discover cards. For customers on Pro plans, we also accept wire and ACH payments.
How is the Storage & Playback add-on priced?
The Storage & Playback add-on has the same price as any other add-on at your current usage tier. You can choose the storage retention duration you want, including "forever" - the only variable for pricing is the total amount of data stored. The following amount of storage is included with each tier:

Pilot - 5 GB
Launch - 15 GB
Scale - 30 GB

Above the Scale tier, every additional 10,000 devices you add will carry with it 5 GB more storage included in the add-on price. At any usage tier, storage used in excess of the amount purchased will be billed in increments of 10 GB for $99 each.
More questions?
If you have any additional questions that aren’t answered here, please contact PubNub support.

Try PubNub Today

Connect up to 100 devices for Free

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