Pricing for Our Real-Time Chat Platform

Up to 200 MAUs OR 1M total transactions per month

* Usage exceeding these limits will result in either automatically being upgraded to our Starter Plan with your provided credit card or product keys will be locked for accounts that do not have a credit card associated with it.

Up to 1000 MAUs
Up to 3000 transactions per MAU

*Usage above these limits are billed at $0.05 per additional user and $30 per additional 1M transactions

Pay for what you use

Volume-based discounts
Annual pre-pay options
Custom rates and limits

Free

Create an Account

Scale & Performance
Feature	Included
99.999% SLA	No
Advanced Network Tuning	No
<100ms latency worldwide	No
Unlimited concurrent users	Yes
Unlimited channels	Yes
Unlimited devices	Yes

Security & Compliance
Feature	Included
SAML SSO	No
Custom Domain Origin	No
BAA signed for HIPAA Compliance	No
DPA signed for GDPR Compliance	No
Access Control	Yes
Encryption	Yes

Real-Time Features
Feature	Included
In App Pub/Sub	Yes
In App Message Reactions	Yes
In App Message Persistence	Yes
In App Message Filtering	Yes
In App Channels	Yes
Functions	Yes
Events & Actions	Yes
Presence	Yes
Mobile Push Notifications	Yes
App Context	Yes
Access Manager	Yes
File Sharing	Yes

Create an Account

Starter

Create an Account

Scale & Performance
Feature	Included
99.999% SLA	No
Advanced Network Tuning	No
<100ms latency worldwide	Yes
Unlimited concurrent users	Yes
Unlimited channels	Yes
Unlimited devices	Yes

Security & Compliance
Feature	Included
SAML SSO	No
Custom Domain Origin	No
BAA signed for HIPAA Compliance	No
DPA signed for GDPR Compliance	Yes
Access Control	Yes
Encryption	Yes

Real-Time Features
Feature	Included
In App Pub/Sub	Yes
In App Message Reactions	Yes
In App Message Persistence	Yes
In App Message Filtering	Yes
In App Channels	Yes
Functions	Yes
Events & Actions	Yes
Presence	Yes
Mobile Push Notifications	Yes
App Context	Yes
Access Manager	Yes
File Sharing	Yes

Create an Account

Pro

Contact Sales

Scale & Performance
Feature	Included
99.999% SLA	Yes
Advanced Network Tuning	Yes
<100ms latency worldwide	Yes
Unlimited concurrent users	Yes
Unlimited channels	Yes
Unlimited devices	Yes

Security & Compliance
Feature	Included
SAML SSO	Yes
Custom Domain Origin	Yes
BAA signed for HIPAA Compliance	Yes
DPA signed for GDPR Compliance	Yes
Access Control	Yes
Encryption	Yes

Real-Time Features
Feature	Included
In App Pub/Sub	Yes
In App Message Reactions	Yes
In App Message Persistence	Yes
In App Message Filtering	Yes
In App Channels	Yes
Functions	Yes
Events & Actions	Yes
Presence	Yes
Mobile Push Notifications	Yes
App Context	Yes
Access Manager	Yes
File Sharing	Yes

Contact Sales

Pricing plan comparison
Feature by	Free	Starter	Pro
	Create an Account	Create an Account	Contact Sales
Scale & Performance
99.999% SLA	Not included in Free	Not included in Starter	Included in Pro
Advanced Network Tuning	Not included in Free	Not included in Starter	Included in Pro
<100ms latency worldwide	Not included in Free	Included in Starter	Included in Pro
Unlimited concurrent users	Included in Free	Included in Starter	Included in Pro
Unlimited channels	Included in Free	Included in Starter	Included in Pro
Unlimited devices	Included in Free	Included in Starter	Included in Pro
Security & Compliance
SAML SSO	Not included in Free	Not included in Starter	Included in Pro
Custom Domain Origin	Not included in Free	Not included in Starter	Included in Pro
BAA signed for HIPAA Compliance	Not included in Free	Not included in Starter	Included in Pro
DPA signed for GDPR Compliance	Not included in Free	Included in Starter	Included in Pro
Access Control	Included in Free	Included in Starter	Included in Pro
Encryption	Included in Free	Included in Starter	Included in Pro
Real-Time Features
In App Pub/Sub	Included in Free	Included in Starter	Included in Pro
In App Message Reactions	Included in Free	Included in Starter	Included in Pro
In App Message Persistence	Included in Free	Included in Starter	Included in Pro
In App Message Filtering	Included in Free	Included in Starter	Included in Pro
In App Channels	Included in Free	Included in Starter	Included in Pro
Functions	Included in Free	Included in Starter	Included in Pro
Events & Actions	Included in Free	Included in Starter	Included in Pro
Presence	Included in Free	Included in Starter	Included in Pro
Mobile Push Notifications	Included in Free	Included in Starter	Included in Pro
App Context	Included in Free	Included in Starter	Included in Pro
Access Manager	Included in Free	Included in Starter	Included in Pro
File Sharing	Included in Free	Included in Starter	Included in Pro

Enjoy our Standard Support option that comes at no cost with all our plans. Upgrade to a paid support option that is right for you. Access our experts to help you with your implementation and to ensure your real time features are always operating reliably.

Standard support

$0 /month

Include with ALL plans above

Create an Account

Features
Feature	Included
Support availability	n/a
Guaranteed response time	n/a
Up-Time status updates	Yes
Email support	Yes
Slack support	No
Phone support	No
Real-time Operational Dashboards	No
Real-Time Operation Metrics Data Export	No
Custom origin setup	No

Create an Account

Gold support

$500 /month

or 4% of usage bill (whichever is greater)

Contact Sales

Features
Feature	Included
Support availability	24hrs / 5 days
Guaranteed response time	4 hours
Up-Time status updates	Yes
Email support	Yes
Slack support	No
Phone support	No
Real-time Operational Dashboards	Yes
Real-Time Operation Metrics Data Export	No
Custom origin setup	No

Contact Sales

Platinum support

$1,500 /month

or 6% of usage bill (whichever is greater)

Contact Sales

Features
Feature	Included
Support availability	24hrs / 7 days
Guaranteed response time	2 hours
Up-Time status updates	Yes
Email support	Yes
Slack support	Yes
Phone support	Yes
Real-time Operational Dashboards	Yes
Real-Time Operation Metrics Data Export	Yes
Custom origin setup	Yes

Contact Sales

Pricing plan comparison
Feature by	Standard support	Gold support	Platinum support
	$0/month Include with ALL plans above Create an Account	$500/month or 4% of usage bill (whichever is greater) Contact Sales	$1,500/month or 6% of usage bill (whichever is greater) Contact Sales
Features
Support availability	n/a	24hrs / 5 days	24hrs / 7 days
Guaranteed response time	n/a	4 hours	2 hours
Up-Time status updates	Included in standard	Included in gold	Included in platinum
Email support	Included in standard	Included in gold	Included in platinum
Slack support	Not included in standard	Not included in gold	Included in platinum
Phone support	Not included in standard	Not included in gold	Included in platinum
Real-time Operational Dashboards	Not included in standard	Included in gold	Included in platinum
Real-Time Operation Metrics Data Export	Not included in standard	Not included in gold	Included in platinum
Custom origin setup	Not included in standard	Not included in gold	Included in platinum

A recommended support add-on for live streaming and entertainment events

Why wait? Create a free account now and explore PubNub.

Pricing and Support

Free*

$0/month

WHAT'S INCLUDED

Starter

$49/month

WHAT'S INCLUDED

Pro

Custom Pricing

WHAT'S INCLUDED

Compare what is included in each plan

Free

Starter

Pro

Compare support options

Standard support

Gold support

Platinum support

Virtual event support

$399 /hour

Ready to build with PubNub?