$399 /hour
Contact sales PubNub Pricing and Support
MAU pricing for basic in-app chat and limited features
What you can do
- Develop a proof of concept with some functionality limits
- Test your code with up to 200 MAUs
ALL OF FREE PLUS
- Launch a pilot or small-scale app
- Build and test with full account controls
- Start with pay-as-you-go MAU pricing, upgrade as you scale
Our full platform with your choice of pricing
Pro
Contact sales Talk to our team to learn if MAU or transaction pricing is better for your use case
All of starter plus
- Custom pricing plans for your use case, only pay for what you use
- Easily launch your app and effortlessly scale as your usage grows
- Add and change features and functionality at any time
- Dedicated technical experts for guidance and review as you build
- Higher levels of support for guaranteed response times and dashboarding to ensure visibility and operational alignment
Benefits of choosing PubNub
A reliable operational partner
Dedicated Solutions Architects work with you to build your in-app experiences, plus dashboards and our support team ensure you continuously, reliably operate in real time.
Flexible features and pricing
Easily add and remove features—from in-app chat to push notifications—at any time. Plus, flexible and transparent pricing ensures you only pay for your exact usage and users.
Scale without worry of caps
Apps built with PubNub are built to scale as your users, usage, and use case changes. With no concurrency limits, you’ll never be charged pricing penalties as your user base grows.
Compare plan features
- Platform reliability and scalability
- Unlimited concurrent connections YesYesYes
- Unlimited channels YesYesYes
- Unlimited devices YesYesYes
- < 100ms worldwide latency NoYesYes
- 99.999% SLA NoYesYes
-
Chat - Direct and group chats YesYesYes
- Message encryption YesYesYes
- File sharing YesYesYes
- Typing indicators YesYesYes
- Read receipts YesYesYes
- Message reactions YesYesYes
- Content moderation YesYesYes
- Mobile push notifications YesYesYes
- Online/offline presence YesYesYes
- Message StorageYesYesYes
- Unread message counts YesYesYes
- Language translation integration YesYesYes
- Virtual events and streaming
- Group chat YesYesYes
- Reaction streams YesYesYes
- Live polls YesYesYes
- Leaderboards YesYesYes
- Content moderation YesYesYes
- A/V integration YesYesYes
- Language translation integration YesYesYes
- Alerts and notifications
- In-app notifications YesYesYes
- Mobile push notifications YesYesYes
- Broadcast notifications YesYesYes
- Automated actions YesYesYes
- SMS/Email integrations YesYesYes
- Geo / location tracking
- Lat/long location updates YesYesYes
- In-app notifications YesYesYes
- Player movements YesYesYes
- SMS/Email integrations YesYesYes
- IoT device control
- Device control YesYesYes
- Device monitoring YesYesYes
- Real-time dashboards YesYesYes
- Automated actions YesYesYes
- Collaboration and multi-user space
- Whiteboard movements YesYesYes
- Document collaboration YesYesYes
- Group chat YesYesYes
- Data streaming and dashboards
- Live charts YesYesYes
- Leaderboards YesYesYes
- Location data YesYesYes
- Security and compliance
- Access control YesYesYes
- Encryption YesYesYes
- SAML single-sign-on (SSO) NoYesYes
- Custom domain origin NoYesYes
- DPA signed for GDPR complianceYesYesYes
- BAA signed for HIPAA complianceNoNoYes
- Customer satisfaction
- Volume-based discounts NoNoYes
- Annual prepay options NoNoYes
- Personalized services NoNoYes
- Platform reliability and scalability
- Yes
- Yes
- Yes
- No
- No
- Chat
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Virtual events and streaming
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Alerts and notifications
- Yes
- Yes
- Yes
- Yes
- Yes
- Geo / location tracking
- Yes
- Yes
- Yes
- Yes
- IoT device control
- Yes
- Yes
- Yes
- Yes
- Collaboration and multi-user space
- Yes
- Yes
- Yes
- Data streaming and dashboards
- Yes
- Yes
- Yes
- Security and compliance
- Yes
- Yes
- No
- No
- Yes
- No
- Customer satisfaction
- No
- No
- No
Add a premium support plan
Starter
Contact sales - Platform reliability and scalability
- Yes
- Yes
- Yes
- Yes
- Yes
- Chat
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Virtual events and streaming
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Alerts and notifications
- Yes
- Yes
- Yes
- Yes
- Yes
- Geo / location tracking
- Yes
- Yes
- Yes
- Yes
- IoT device control
- Yes
- Yes
- Yes
- Yes
- Collaboration and multi-user space
- Yes
- Yes
- Yes
- Data streaming and dashboards
- Yes
- Yes
- Yes
- Security and compliance
- Yes
- Yes
- Yes
- Yes
- Yes
- No
- Customer satisfaction
- No
- No
- No
Add a premium support plan
- Platform reliability and scalability
- Yes
- Yes
- Yes
- Yes
- Yes
- Chat
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Virtual events and streaming
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Alerts and notifications
- Yes
- Yes
- Yes
- Yes
- Yes
- Geo / location tracking
- Yes
- Yes
- Yes
- Yes
- IoT device control
- Yes
- Yes
- Yes
- Yes
- Collaboration and multi-user space
- Yes
- Yes
- Yes
- Data streaming and dashboards
- Yes
- Yes
- Yes
- Security and compliance
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Customer satisfaction
- Yes
- Yes
- Yes
Add a premium support plan
Add a premium support plan
Support plans
Access expert help whenever you need it to ensure your app is always operating reliably and in real time. Mix and match with your pricing plan to select the tier that’s right for you.
- Support availability n/a24*524*7
- Guaranteed response time n/a2 hours2 hours
- Up-Time status updates YesYesYes
- Email support YesYesYes
- Slack support NoNoYes
- Phone support NoNoYes
- Datadog dashboards NoNoYes
- Custom origin setup NoNoYes
- Live Event Support - Up to 5 Hours per Month NoNoYes
- Support availability
- Guaranteed response time
- Up-Time status updates
- Email support
- Slack support
- Phone support
- Datadog dashboards
- Custom origin setup
- Live Event Support - Up to 5 Hours per Month
- n/a
- n/a
- Yes
- Yes
- No
- No
- No
- No
- No
- Support availability
- Guaranteed response time
- Up-Time status updates
- Email support
- Slack support
- Phone support
- Datadog dashboards
- Custom origin setup
- Live Event Support - Up to 5 Hours per Month
- 24*5
- 4 hours
- Yes
- Yes
- No
- No
- No
- No
- No
- Support availability
- Guaranteed response time
- Up-Time status updates
- Email support
- Slack support
- Phone support
- Datadog dashboards
- Custom origin setup
- Live Event Support - Up to 5 Hours per Month
- 24*7
- 2 hours
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
Virtual event support
$399 /hour
Recommended for all live streaming and entertainment apps
Real-time proactive monitoring and dashboards
Live, dedicated Event Support agents
Multiple communication channels for event assistance
* $49 is the monthly prepay toward your usage.
Any additional usage results in extra costs.
Examples of pricing by use case
Telemedicine
Provide patients with high-quality, remote care through HIPAA-compliant in-app chat, push notifications, files uploads, and read receipts.
Starts at $1,042/month with 20k MAUs
Get your custom pricing quote 
Ridesharing and delivery
Ensure on-time delivery and pickup with real-time geolocation tracking and mapping, in-app chat between riders and drivers, and integrations with third-party data.
Starts at $206/month with 500 MAUs
Get your custom pricing quote Virtual events and live streaming
Provide truly engaging and interactive experiences with unlimited concurrent users and chat groups, embedded video, reaction, leaderboards, and profanity filtering.
Starts at $510/month with 2K MAUs
Get your custom pricing quote Ready to build with PubNub?
Talk to our team of experts to find out which pricing and support tiers are right for your unique use case.
Contact sales
Close
Pricing for healthcare chat app with HIPAA compliance
Services
Total usage
List price per unit
Item cost
Monthly Active Users (MAUs)
20,000 MAUs
$0.05
$1,000
Details Number of active user in a month
Typing indicator (via Signals)
2*200K = 400K
Included in MAU plan
-
Details 2 per typed message
Functions Executions for profanity filtering
20*10K = 200K
$25 per million
$5
Details Average 20 moderated published messages per user
Files shared
500Kb*10K = 4.6GBs
$8 per GBs
$37
Details Average 1 file shared per user with 500Kb per file
Monthly total
$1,042
Note: Quote is based on MAU pricing model; HIPAA BAA has a minimum monthly commit. Please contact sales for details.
Close
Pricing for esport tournament live chat with real-time leaderboard
Services
Total usage
List price per unit
Item cost
Monthly Active Users (MAUs)
10,000 MAUs
$0.05
$500
Details # of total active user in a month; MAU plan includes 10 events per month, and 2,000 concurrent fans per event
Functions Executions for profanity filtering
20*2K*10 = 400K
$25 per million
$10
Details Average 20 moderated published messages per fan per event
Signals for chat typing indicators
2*400K = 800K
Included in MAU plan
-
Details 2 Signals per typed message
Signals for sharing scores (leaderboard)
100*2K*10 = 2,000K
Included in MAU plan
-
Details Average 100 Signals per fan per event
Monthly total
$510
Note: Quote is based on MAU pricing model;
Close
MAU Pricing Calculator
$0
MONTHLY PAYMENT
- Monthly transaction cost $0
- Data persistence$0
- Functions execution$0
- Files$0
Monthly active users
200 MAUs
Optional
Functions execution (unit: transaction)
0
Data persistence
GB
Files
GB
$0
MONTHLY PAYMENT
Monthly transaction cost
$0
Optional