Send in-app alerts or SMS triggered by orders, locations and events to help keep business running smoothly between dispatch, drivers and customers.
Visually display driver location on real-time maps, or use geolocation for provisioning events for orders and drivers.
Reduce customer support costs and enhance user experience by providing driver-customer or dispatch-driver communication.
Zoomy worked with dev partner Roam Creative to implement a real-time rideshare application for drivers and riders using PubNub. In real time, they’re able to control the communication and notification flow between riders and drivers, as well as power live location updates.
Riders used to have to wait 10 seconds between updates, and sometimes drivers wouldn’t know if a rider acknowledged that the ride was going to happen -- killers for a ridesharing application that simultaneously overloaded the infrastructure. Now, Zoomy delivers a seamless and real-time experience that connects riders and drivers, ultimately getting both where they need to go.
In the back of my mind, I was thinking ‘Do I want to run a real-time network as well?’ Scalability, operations, and writing the mobile client on two different platforms, and maintaining it, felt like a stretch of resources. Because for us, real-time was one of many pieces of the puzzle.