Our COVID-19 Response: Worker Safety, Business Continuity

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There are moments when you realize you are living through history. This is one of them. We at PubNub hope that you, your family and co-workers are staying safe and healthy amidst the current COVID-19 health crisis that is affecting us globally. 

We are ending this month having transitioned to a Work-from-Home, Stay-at-Home world.  This is happening in many places around the world, highlighting how much our societies are globally interconnected. Over 1 billion school children worldwide are no longer in schools.  Quarantines are being instituted around the USA, India,  Colombia, Uganda, and Sri Lanka, to name just a few examples. Rarely are we so starkly reminded of how flimsy the distinctions are of nationality, ethnicity, wealth, and theology.  In the end we all strive for health, freedom, security, and comfort. The current pandemic threatens all of these.

As a result of lockdowns, shelter-in-place orders, and quarantines, all of our work lives have gone through a major adjustment. We are establishing new norms for remote collaboration and communication. At PubNub, we are going through that transition, as we know all of you are as well. During this time, we must also treat each other with extra empathy for the many adjustments required in our personal lives. We are all trying to solve new childcare and education challenges for our children. Our partners need our patience, while our parents and grandparents are at even greater risk, and many of them are unable to face the crisis alone.

And we know current customers are counting on us now, more than ever.  We have scores of healthcare customers that are relying on Chat and other Collaboration functionality to keep doctors offices and hospitals free to handle the growing numbers of COVID-19 patients and many customers are looking to us for features on their E-Learning platforms to ensure there is as little disruption as possible in the education of children around the world.  And we know we must maintain the reliable operation of PubNub as seriously as ever. To that end, I would like to reiterate how PubNub is committing to its customers during this time of adjustment:

PubNub is a global company with a distributed infrastructure, and we are no strangers to business continuity in challenging circumstances. We understand this global crisis is top of mind for all of us. We are committed to adapting to the unfolding events, and ensuring your success during this difficult time.

Todd Greene

CEO, PubNub