Eric Grossman

I run content strategy for PubNub, and I'm the editor of the blog. We're always looking for guest writers, so drop me a line if you're interested.

Chat Integrations: Use the Tools You Love
ChatAug 18, 2023

Chat Integrations: Use the Tools You Love

Integrations let you enhance your chat implementation without any additional servers or routing. They let you deliver advanced features like profanity filtering, video calling, translation, and more.
Eric Grossman
Eric Grossman
Content Marketing Manager
A Short Guide to Chat Platform Value
ChatMay 31, 2020

A Short Guide to Chat Platform Value

As a chat service provider, we’ve learned a lot as our offering has been adopted globally. In this guide, we’ll take a look at the facets of chat value beyond the basics of real-time messaging.
Eric Grossman
Eric Grossman
Content Marketing Manager
Two Hat Profanity Filtering and Content Moderation
Product UpdatesMay 26, 2020

Two Hat Profanity Filtering and Content Moderation

With Two Hat, we’ve forged an opportunity to reduce negative or disruptive behavior, improve experiences, and protect users, regardless of your scale.
Eric Grossman
Eric Grossman
Content Marketing Manager
How to Choose a Chat Service
ChatMay 15, 2020

How to Choose a Chat Service

When it comes to selecting a chat service for your app, the decisions you make to get off the ground today will affect you as you scale, tomorrow. This guide will get you started on the right foot.
Eric Grossman
Eric Grossman
Content Marketing Manager
How Telemedicine Benefits Patients, Doctors, and Providers
HealthcareApr 30, 2020

How Telemedicine Benefits Patients, Doctors, and Providers

By connecting doctors and patients, telemedicine expands access to quality care while educating patients, improving patient responsiveness, and reducing costs.
Eric Grossman
Eric Grossman
Content Marketing Manager
5 Essential Features for Rich In-App Chat
ChatApr 6, 2020

5 Essential Features for Rich In-App Chat

When it comes to in-app chat, users have expectations based on their everyday experiences with chat apps. Here are five standard features for rich in-app chat users will love.
Eric Grossman
Eric Grossman
Content Marketing Manager
Infographic: Friendship (and Love) through In-Game Chat
GamingApr 3, 2020

Infographic: Friendship (and Love) through In-Game Chat

Players embrace video games as a way to connect with others.  We asked avid gamers about the relationships they’ve formed through gaming. Here's what we found out.
Eric Grossman
Eric Grossman
Content Marketing Manager
5 Ways To Leverage Player Chat Data
GamingMar 27, 2020

5 Ways To Leverage Player Chat Data

Leveraging in-game chat data will allow you to improve your community, solve player frustrations, grow your player-base, and level up your live Ops.
Eric Grossman
Eric Grossman
Content Marketing Manager
What COVID-19 Teaches Us About Telemedicine
HealthcareMar 25, 2020

What COVID-19 Teaches Us About Telemedicine

Telemedicine services are in-demand, and they are crucial. But, the demand for these services has jumped almost overnight.
Eric Grossman
Eric Grossman
Content Marketing Manager