Software-as-a-Service

Streamline Real-Time SaaS Application Development

Overcome Scaling, Performance, & UX Challenges & Get to Market Faster

Your challenge

Deliver real-time features while balancing the complexities of scaling, performance, and user expectations

Managing infrastructure to support live interactions can be resource-intensive, requiring extensive time and effort to maintain reliability under unpredictable traffic. The challenge of ensuring low latency and global reach often diverts attention from innovation as developers find themselves troubleshooting performance issues. Meanwhile, user demand for instant updates and seamless experiences keeps growing, pushing software development teams to their limits.

When exploring development platforms to help tackle these issues, some of the questions asked in the early stages are:


How does the platform handle scalability, especially during traffic spikes or growing user bases?

How does the platform handle scalability, especially during traffic spikes or growing user bases?

PubNub is designed for massive scale, handling millions of concurrent users and billions of messages daily. With its globally distributed edge messaging network, PubNub automatically scales to handle spikes in traffic without any team intervention, ensuring consistent performance of your SaaS product regardless of load. Our infrastructure ensures high throughput with low-latency (<30ms) messaging, regardless of your users' location.

Can the platform guarantee high availability and low latency for real-time communication?

Can the platform guarantee high availability and low latency for real-time communication?

How easy is integrating real-time functionality into our existing technology stack?

How easy is integrating real-time functionality into our existing technology stack?

Can the platform handle custom event processing in real-time?

Can the platform handle custom event processing in real-time?

Partner with PubNub

PubNub powers apps with real-time interactivity at their core

Seamless Scalability

Seamless Scalability

Seamlessly scale to meet increasing user demands without latency concerns or performance degradation due to PubNub’s auto-scaling capabilities.

Managed Infrastructure

Managed Infrastructure

Enjoy peace of mind knowing PubNub manages and maintains the backend infrastructure, so you won’t have to worry about servers, scaling, or uptime.

Faster Time-to-Market

Faster Time-to-Market

Get to market faster without losing control or flexibility thanks to the pre-built features and services necessary for your roadmap's interactive real-time features and enhancements.

Decreases Risk

Decreases Risk

Lower your risk since building on a single platform is cost-effective and eliminates siloed features, debugging headaches, and future refactoring to add new features.

No-Code App Management

No-Code App Management

Empower your ops team to manage users and data, and gain influence over your app with BizOps Workspace’s intuitive, no-code interface.

Real-time Analytics

Real-time Analytics

Gain real-time visibility into aggregate user engagement metrics and patterns, operational performance, pricing and billing projections, and more with PubNub Insights.

Demo

Powering Scalable Chat Experiences

Enhance user engagement and collaboration in your SaaS app with real-time, reliable chat functionality that scales effortlessly as your user base grows.

FEATURES

Why PubNub?

SaaS developers turn to PubNub for its ability to simplify real-time functionality, enabling seamless user experiences without the burden of managing infrastructure.

Real-time Messaging

Real-time Messaging

A scalable pub/sub architecture so you can avoid building complex messaging infrastructure from scratch, ensuring rapid deployment and a seamless user experience across mobile, IoT, and web apps.

Mobile Push Notifications

Mobile Push Notifications

PubNub’s integration with APNs and FCM allows SaaS companies to send real-time push notifications to mobile devices to help drive user retention and increase app usage over time.

Message Persistence

Message Persistence

An essential feature for chat-based apps, customer support platforms, chatbots, and any tool where users need to reference historical data or messages, it ensures continuity of user experience, improves customer satisfaction, and reduces churn.

Serverless Functions

Serverless Functions

Add custom business logic, trigger third-party integrations, or filter messages on the fly for real-time transformations or processing without delays, ensuring faster response times and cutting down operational overhead.

Flexible Integrations & APIs

Flexible Integrations & APIs

The platform easily integrates with third-party or cloud services like AWS, Google Cloud, and custom APIs to enhance flexibility, reduce app development time, and ensure streamlined workflows.

Access Manager

Access Manager

Ensure only authorized users can access sensitive data or functionalities with PubNub Access Manager providing fine-grained access control over who can read, write, or manage data on channels.

Webhook Support

Webhook Support

Drives operational efficiency and real-time data synchronization by triggering webhooks in response to real-time events, allowing systems to be notified instantly and trigger workflows in external systems and third-party services.

Real-time Decisioning & Analytics Tools

Real-time Decisioning & Analytics Tools

PubNub Insights and Illuminate provide detailed analytics for tracking message delivery, latency, presence updates, system performance, and user behavior in real time, allowing for better resource allocation, faster troubleshooting, and more informed decision-making.

Case Studies

These SaaS customers use PubNub for building real-time interactive experiences

Perenso
  • Connects disparate systems to communicate data to each other effortlessly
  • Sends push notifications from any internal systems to a variety of customer devices
Hearo
  • Interconnects every part of their IoT platform so care teams have real-time visibility into their patients to provide the best possible remote care
  • Quickly and easily rolls out crucial features without capability roadblocks
Kustomer
  • Powers real-time features like push notifications, alerts, and typing indicators to drive better results for their customers
  • Provides the visibility needed to quickly identify possible issues with real-time dashboards to improve the customer experience

What SaaS use cases can we help you with?