User Behavior & Devices Dashboard
The User Behavior and Devices dashboard provides an overview of user behavior:
- How long users stay connected to your channel or event.
- How many users stay connected and for how long.
- What type of device they use to publish and subscribe.
PubNub Insights Guided Tour
PubNub Insights offers a unique way of learning how to use its features by providing a built-in Guided Tour directly in the Admin Portal.
User Behavior
The Big Numbers section at the top provides the average user duration for the most recent hour of the selected date range (in minutes). The percentage next to the number compares the change between the most recent hour and the previous hour.
The Avg User Duration horizontal bar chart on the right shows how long the users stay connected to the channel or event on average in a specific hour and a selected date range.
The Unique Users by Duration Timeframe chart in the middle of the dashboard shows the number of unique users engaged in your product in hourly periods divided by specific timeframes. For example, you can see how many users were connected for 0-5 min or 15-20 min on a given hour.
The bottom table showcases the Top 20 Channels with User Duration by Hour based on the category (grouping) of your choice from one of the following:
| Category | Description |
|---|---|
| Number of messages | Top 20 channels with the highest number of messages published in a given time period. |
| Number of subscribers | Top 20 channels with the highest number of subscribers in a given time period. |
| Number of users with messages | Top 20 channels with the highest number of users who published the most messages in a given time period. |
For each of these top 20 channels, this table shows the average duration that users stay connected to this channel and the number of users connected to this channel for each of the timeframe durations.
Device Types
The Publishes & Subscribes by Device Type chart shows the number of publishes or subscribes grouped by device type. For example, you can see how many publishes were made using iOS, Android, and Windows. This allows you to build custom features by device to improve customer experience.
The Unique Users by Device Type chart shows the number of unique users grouped by device type. For example, you can see how many unique users were using iOS, Android, and Windows.
