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Manage channel updates

Update channel metadata and receive real-time change events.

Requires App Context

Enable App Context for your keyset in the Admin Portal.

Update channel details

Edit channel metadata with update() or updateChannel().

Both methods produce the same result. Call update() on a Channel object or updateChannel() on the Chat object with the channel ID.

Method signature

icon

Under the hood


These methods take the following parameters:

  • update()

    1channel.update(
    2 {
    3 name?: string,
    4 custom?: ObjectCustom,
    5 description?: string,
    6 status?: string,
    7 type?: string
    8 }
    9): Promise<Channel>
  • updateChannel()

    1chat.updateChannel(
    2 id: string,
    3 {
    4 name?: string,
    5 custom?: ObjectCustom,
    6 description?: string,
    7 status?: string,
    8 type?: string
    9 }
    10): Promise<Channel>

Input

ParameterRequired in update()Required in updateChannel()Description
id
Type: string
Default:
n/a
No
Yes
Unique channel identifier.
name
Type: string
Default:
n/a
No
No
Display name for the channel.
custom
Type: ObjectCustom
Default:
n/a
No
No
JSON providing custom data about the channel. Values must be scalar only; arrays or objects are not supported. App Context filtering language doesn’t support filtering by custom properties.
description
Type: string
Default:
n/a
No
No
Additional details about the channel.
status
Type: string
Default:
n/a
No
No
Tag that categorizes a channel by its state, like archived.
type
Type: string
Default:
n/a
No
No
Tag that categorizes a channel by its function, like offtopic.
API limits

To learn about the maximum length of parameters used to set channel metadata, refer to REST API docs.

Output

TypeDescription
Promise<Channel>
Object returning the updated channel metadata.

Errors

Whenever the channel ID is required, and you try to edit a channel without providing its ID, you will receive the ID is required error. If the channel you're trying to edit doesn't exist, you'll receive the Channel with this ID does not exist error.

Sample code

Update the description of the support channel.

  • update()

    1// reference the "channel" object
    2const channel = await chat.getChannel("support")
    3// invoke the "update()" method on the "channel" object
    4await channel.update(
    5 {
    6 description: "Channel for CRM tickets"
    7 }
    8)
  • updateChannel()

    1// reference the "chat" object and invoke the "updateChannel()" method
    2const channel = await chat.updateChannel(
    3 "support",
    4 {
    5 description: "Channel for CRM tickets"
    6 }
    7)

Get channel updates

Receive updates when Channel objects are edited or removed:

  • streamUpdates() - monitors a single channel
  • streamUpdatesOn() - monitors multiple channels

Both methods accept a callback invoked when channel metadata changes. They subscribe to a channel and add an objects event listener for channel events, returning an unsubscribe function.

Stream update behavior
  • streamUpdates() returns the updated Channel object on each change (null if deleted)
  • streamUpdatesOn() returns the complete list of monitored channels on any change

Method signature

icon

Under the hood


These methods take the following parameters:

  • streamUpdates()

    1channel.streamUpdates(
    2 callback: (channel: Channel) => unknown
    3): () => void
  • streamUpdatesOn()

    1static Channel.streamUpdatesOn(
    2 channels: Channel[],
    3 callback: (channels: Channel[]) => unknown
    4): () => void

Input

ParameterRequired in streamUpdates()Required in streamUpdatesOn()Description
channels
Type: Channel[]
Default:
n/a
No
Yes
Array of Channel objects for which you want to get updates.
callback
Type: n/a
Default:
n/a
Yes
Yes
Callback function passed as a parameter to both methods. It defines the custom behavior to be executed when detecting channel metadata changes.
 → channel
Type: Channel
Default:
n/a
Yes
No
Returned Channel object with the updated data.
 → channels
Type: Channel[]
Default:
n/a
No
Yes
Returned array of Channel objects with the updated data.

Output

TypeDescription
() => void
Function you can call to disconnect (unsubscribe) from the channel and stop receiving objects events.

Errors

Whenever a list of Channel objects is required as a parameter, and you try to get updates on channels without specifying their list, you will receive the Cannot stream channel updates on an empty list error.

Sample code

  • streamUpdates()

    Get updates on the support channel.

    1const channel = await chat.getChannel("support")
    2channel.streamUpdates((channel) => {
    3 // The callback receives the entire updated Channel object each time a change occurs.
    4 if (channel) {
    5 console.log("Updated channel: ", channel)
    6 } else {
    7 console.log("Channel was deleted")
    8 }
    9})
  • streamUpdatesOn()

    Get updates on the support and incident-management channels.

    1const supportChannel = await chat.getChannel("support")
    2const incidentChannel = await chat.getChannel("incident-management")
    3Channel.streamUpdatesOn([supportChannel, incidentChannel], (channels) => {
    4 // The callback receives the complete list of all channels you're monitoring
    5 // each time any change occurs.
    6 console.log("Updated channels: ", channels)
    7})

Other examples

  • streamUpdates()

    Stop listening to updates on the support channel.

    1const channel = await chat.getChannel("support")
    2const stopUpdates = channel.streamUpdates(/* handle update callback */)
    3// after some time...
    4stopUpdates()
  • streamUpdatesOn()

    Stop listening to updates on the support and incident-management channels.

    1const supportChannel = await chat.getChannel("support")
    2const incidentChannel = await chat.getChannel("incident-management")
    3const stopUpdates = Channel.streamUpdatesOn([supportChannel, incidentChannel], /* handle update callback */)
    4// after some time...
    5stopUpdates()
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