Legacy webhooks migration guide

Some PubNub features send events (Presence, Mobile Push, Message Persistence). You can forward these events to webhooks for analysis.

Previously, you configured webhooks on the Keysets page in Admin Portal. You now send webhooks with Events & Actions.

This change gives you more flexibility. You can tie multiple actions to one event and configure retries and headers.

There are two main changes:

If you are already (before 16.01.2024) on a paid plan, we will migrate your existing webhooks for you.

If you use a free plan, follow these steps to manually migrate. A paid plan is required to use webhooks.

Prerequisites​

Use a paid plan to access Events & Actions.

Legacy and current webhook payloads​

Webhooks now use one standardized payload across event sources.

FeatureWebhook NameSample Event Payload
Presence
Channel Active Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.state.active?v=1.0.0" }
Presence
Channel Inactive Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.state.inactive?v=1.0.0" }
Presence
Presence Join Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.channel.joined?v=1.0.0" }
Presence
Presence Leave Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.channel.left?v=1.0.0" }
Presence
Presence Timeout Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.user.timedout.in.channel?v=1.0.0" }
Presence
Presence State Change Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "user_id": "5934fbc6-3f19-44ca-954a-bf06b3c3b365", "occupancy": 3, "data": {}, "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/presence.channel.user.state.in.changed?v=1.0.0" }
Presence
Presence Interval Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "occupancy": "3", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "usersJoined": ["id-1", "id-2"], "usersLeft": ["id-1", "id-2"], "usersTimedout": ["id-5", "id-6"], "pubnub.com/schemas/events/presence.channel.occupancy.counted?v=1.0.0" }
Mobile Push Notifications
Push Error Webhook
{ "id": "1d558c0f-576a47bb0658", "channel": "CHANNEL-NAME", "devices": "", "platform": "APNS", "timestamp": "1992-01-01T10:00:20.021Z", "state": "error", "sub_key": "SUBKEY-HERE”, "payload": "ERROR MESSAGE”, "schema": "pubnub.com/schemas/events/push.message.sending.failed?v=1.0.0" }
Mobile Push Notifications
Push Device Removed Webhook
{ "id": "1d558c0f-576a47bb0658", "action": "${feedback|remove|update}”, "device": "", "platform": "APNS", "timestamp": "1992-01-01T10:00:20.021Z", "sub_key": "SUBKEY-HERE”, "schema": "pubnub.com/schemas/events/push.device.removed?v=1.0.0 }

Admin Portal legacy webhooks listing for Presence and Push

Migration steps​

To migrate your webhooks:

  1. Create an event listener by following these steps.
  2. Add a Webhook action and configure it by following these steps.
  3. Repeat for each legacy webhook you had configured and want to continue receiving (Presence, Mobile Push Notifications, and Message Persistence).
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