1M messages included (up to 32K message size)
Additional available starting at $1/M or $2/M with SSL
|Under 1/4 Sec Latency|
|Dropped Connection Catchup|
Real Time Services
(Prices are per service per month)
|30 Day Free Trial||
|Storage & Playback||
( 1 Day Retention )
( Up to 30 Day Retention )
( Unlimited Retention )
|Real Time Analytics||Trial|
|Mobile Push Gateway||Trial|
|Global Cloud Features|
|Safe Harbor Compliance|
|API-based Key Provisioning|
|API Access to Analytics|
Included in All Plans
|Support ticketing and knowledge base access||
|Guaranteed Response Times||Best Effort||24 Hours for Production Requests*||2 Hours for Production Requests**|
Best Practices Discussion
with PubNub Customer Success
|1 Hour Session||1 Hour Session|
with PubNub Tech Leaders
|1/2 Day Session|
|Executive Sponsorship||Direct Support from the PubNub Management Team|
Per Event Support
PubNub Offers realtime event monitoring support for $297/hr*** including:
Daily Active Devices are measured as the number of unique IP addresses that subscribe to the PubNub network in a 24-hour period. This number may differ from unique visitor counts you obtain from other 3rd party analytic engines. For example, it is possible for mobile devices to be slightly over counted if they change IP addresses when moving from cellular data to WiFi networks. Conversely, the Daily Active Device count may be under counted in corporate network environments where many users connect from behind a firewall since they will appear to be using a single IP address. In order to more accurately track the Daily Active Devices we recommend setting a unique UUID via the PubNub client SDK.
Yes! We offer a free Sandbox tier for demo and hacking purposes. The Sandbox tier allows you to build apps with up to 20 Daily Active Devices. For demo projects this should be more than enough to get you up and running. Our Sandbox tier also includes Basic Support which provides access to our community forums and a best effort SLA.
PubNub accepts Visa, MasterCard, American Express and Discover cards. For Global customers we also accept wire and ACH payments.
Messages up to 32K in size can be sent through PubNub. Prices start at $1/M messages for average message sizes less than 2K then increment to $2/M up to 4K, $3/M up to 8K, $4/M up to 16K, and $5/M up to 32K. SSL messages are charged at a higher rate. If your application requires larger message sizes contact us at email@example.com.
*Development Requests within 48 hrs ( Business hours only, U.S. Pacific time )
**Development Requests within 24 hrs ( Business hours only, U.S. Pacific time )
***Minimum of 3 hours
The PubNub Developer’s Portal gives you access to all of your usage metrics. These metrics are updated at least once per day so you should be able to get an accurate snapshot of your current monthly and historical usage. Simply login to the Portal and then click the Usage option at the top of the page.
If you have any additional questions that aren’t answered here please contact us at firstname.lastname@example.org.