Pricing Plans

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Plans Sandbox Go Cloud Global
 

1 million messages included (2K size limit)

(Additional up to 32K sized messages available starting at $1/MM or $2/MM with TLS/SSL)

Data Streams      
60+ SDKs      
Under 1/4 Sec Latency      
Dropped Connection Catchup      
AES Encryption      
Realtime Services
(Prices are per service per month)
30 Day Free Trial
$19/each
$49/each
$99/each
$149/each
Contact Us
Stream Controller Trial    
Presence Trial    
Data Sync Request Access Currently available in Public Beta!    Learn More >>
Storage & Playback

Trial

( 1 Day Retention )

 

( Up to 30 Day Retention )

 

( Unlimited Retention )

Real Time Analytics Trial    
Access Manager Trial    
Mobile Push Gateway Trial    
Global Cloud Features      
Global Replication      
Safe Harbor Compliance      
Audience Simulation      
API-based Key Provisioning      
Multi-User Account      
API Access to Analytics      
Event SLAs      
Consolidated Billing      
Support Tiers Free

 

$0/month


Gold

 

$349/month


Platinum

 

$1299/month


Support ticketing and knowledge base access Web
Email
Web
Email
Screen Share
Web
Email
Screen Share
Phone
Guaranteed Response Times Best Effort 24 Hours for Production Requests* 2 Hours for Production Requests**

Best Practices Discussion
with PubNub Customer Success
1 Hour Session 1 Hour Session

Architecture Review
with PubNub Tech Leaders
1/2 Day Session
Executive Sponsorship Direct Support from the PubNub Management Team
Per Event Support

PubNub Offers realtime event monitoring support for $297/hr*** including:
  • Live, proactive monitoring of your environment/application by PubNub
  • Dedicated contact on the PubNub support team
  • Guaranteed 10 minute response time

How are Daily Active Devices measured?

Daily Active Devices are measured as the number of unique IP addresses that subscribe to the PubNub network in a 24-hour period. This number may differ from unique visitor counts you obtain from other 3rd party analytic engines. For example, it is possible for mobile devices to be slightly over counted if they change IP addresses when moving from cellular data to WiFi networks. Conversely, the Daily Active Device count may be under counted in corporate network environments where many users connect from behind a firewall since they will appear to be using a single IP address. In order to more accurately track the Daily Active Devices we recommend setting a unique UUID via the PubNub client SDK.

Can I try PubNub for free?

Yes! We offer a free Sandbox tier for demo and hacking purposes. The Sandbox tier allows you to build apps with up to 20 Daily Active Devices. For demo projects this should be more than enough to get you up and running. Our Sandbox tier also includes Basic Support which provides access to our community forums and a best effort SLA.

What payment methods are accepted?

PubNub accepts Visa, MasterCard, American Express and Discover cards. For Global customers we also accept wire and ACH payments.

What are the message size limits?

Messages up to 32K in size can be sent through PubNub. Prices start at $1/M messages for average message sizes less than 2K then increment to $2/M up to 4K, $3/M up to 8K, $4/M up to 16K, and $5/M up to 32K. TLS/SSL messages are charged at a higher rate. If your application requires larger message sizes contact us at support@pubnub.com.


*Development Requests within 48 hrs ( Business hours only, U.S. Pacific time )
**Development Requests within 24 hrs ( Business hours only, U.S. Pacific time )
***Minimum of 3 hours

Where can I track my usage?

The PubNub Developer’s Portal gives you access to all of your usage metrics. These metrics are updated at least once per day so you should be able to get an accurate snapshot of your current monthly and historical usage. Simply login to the Portal and then click the Usage option at the top of the page.

More questions?

If you have any additional questions that aren’t answered here please contact us at support@pubnub.com.

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