Why does Amazon rule the eCommerce world, and why do Sears’s sales drop 14% year over year?
The eCommerce world is a crowded, cutthroat place, but the leaders have one thing in common: they invest in emerging technologies. And cognitive services are powering those emerging technologies - from helpful chatbots, to increasing conversion rates, to better predicting the market as a whole.
From Brick and Mortar to Bits and Bytes looks into where eCommerce is heading, and why cognitive services are transforming the space as a whole:
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