PubNub Blog https://www.pubnub.com en-EN Learn about new PubNub releases, industry trends, and app development tips. Real-Time Infrastructure for Support Ticket Queues https://www.pubnub.com/blog/real-time-queueing-ticketing-systems/ Learn how PubNub powers ticketing systems with live ticket queues, Presence, and event hooks under 100ms. Thu, 30 Jul 2026 17:00:00 GMT https://www.pubnub.com/blog/real-time-queueing-ticketing-systems/ Oliver Carson Customer Service Platforms Need Real-time Engagement https://www.pubnub.com/blog/real-time-customer-engagement-platforms/ Person-centric CX fails when agents and AI lack a shared live timeline. Learn how to power customer engagement platforms with real-time engagement. Mon, 27 Jul 2026 16:00:00 GMT https://www.pubnub.com/blog/real-time-customer-engagement-platforms/ Oliver Carson