JavaScript V4 SDK Troubleshooting Guide
How to enable logging
Set logVerbosity
to true on initialization.
Note
Always set the UUID
to uniquely identify the user or device that connects to PubNub. This UUID
should be persisted, and should remain unchanged for the lifetime of the user or the device. Not setting the UUID
can significantly impact your billing if your account uses the Monthly Active Users (MAUs) based pricing model, and can also lead to unexpected behavior if you have Presence enabled.
var pubnub = new PubNub({
subscribeKey: "mySubscribeKey",
publishKey: "myPublishKey",
logVerbosity: true,
uuid: "myUniqueUUID"
});
Note
Copy the logs from the console output of the browser as text and submit to support@pubnub.com