---
source_url: https://www.pubnub.com/docs/pubnub-insights/dashboards/channels
title: Channels Dashboard
updated_at: 2026-06-04T11:10:44.082Z
---

> Documentation Index
> For a curated overview of PubNub documentation, see: https://www.pubnub.com/docs/llms.txt
> For the full list of all documentation pages, see: https://www.pubnub.com/docs/llms-full.txt


# Channels Dashboard

The **Channels** dashboard shows detailed analytics for unique channels in your Publish/Subscribe (Pub/Sub) API.

![Channels dashboard: top metrics, charts, and table actions](https://www.pubnub.com/assets/images/channels-dashboard-412184581c53e968703458ac2a0e2b44.png)

###### Get more from channel analytics with naming patterns

The metrics on this dashboard reflect your channel usage patterns. Channels that share [naming conventions](https://www.pubnub.com/docs/general/channels/channel-naming) with dot-delimited prefixes can be analyzed as [channel patterns](https://www.pubnub.com/docs/pubnub-insights/api-overview#metrics) in Premium, giving you aggregate views across related channels. For an introduction to how channels work, see [Channel Basics](https://www.pubnub.com/docs/general/channels/overview).

:::note Channel Groups
The Channels dashboard shows individual channels only. Channel groups are excluded.
:::

Standard shows hourly metrics. Premium adds daily, weekly, and monthly metrics.

With Premium, you can group by channel patterns to view pattern metrics alongside individual channels. See [Metrics](https://www.pubnub.com/docs/pubnub-insights/api-overview#metrics) for channel pattern details.

The **Top Channels** are based on:

* Number of messages
* Number of subscribers
* Number of users with messages

:::note Unique counts
The Top 20 channels are unique and can't be summed. Select a single hour or date.
:::

## Insights & BizOps

PubNub Insights integrates with [BizOps Workspace](https://www.pubnub.com/docs/bizops-workspace/basics). You can export channel data and view it in [Channel Management](https://www.pubnub.com/docs/bizops-workspace/channel-management).

### Export data

If you have access to BizOps Workspace and App Context enabled on your keyset, you can send channel data from PubNub Insights to BizOps Workspace.

Select **Export to BizOps** to create the top 20 channels in Channel Management.

![Export channel data button in Channels dashboard](https://www.pubnub.com/assets/images/export-channel-data-1868176d0bbb13a1e00e6b3061e269fc.png)

:::note Required Admin Portal roles
To export data to BizOps, you need the [Bizops Objects Operator role](https://www.pubnub.com/docs/portal/my-account#members-and-roles) in the Admin Portal, plus the **PubNub Insights** role.
:::

After export, data is saved in App Context and displayed in Channel Management.

Imported channels have:

* The name that matches the ID imported from Insights
* The `imported` value assigned to the `type` field
* The `sent_messages` custom field with the fixed number of messages at import time (criteria used for the top 20 selection)

Any PubNub Insights channel data already present in App Context is skipped to avoid duplicates.

### View data

You can view details of individual channels from the **Top 20 Channels** table in Insights by selecting the arrow next to the channel name.

![Open channel details from Top 20 Channels table](https://www.pubnub.com/assets/images/view-channel-data-537980be1fbdb5f3acd5d7f02663c814.png)

The Channel Management page opens in BizOps Workspace with the details of the channel you selected.

## Features on this dashboard

* [Chart Data Export](https://www.pubnub.com/docs/pubnub-insights/features#chart-data-export)
* [Dashboard Settings](https://www.pubnub.com/docs/pubnub-insights/basics#messages)
* [Expanded Data Download](https://www.pubnub.com/docs/pubnub-insights/features#expanded-data-download)
* [Analyze with AI](https://www.pubnub.com/docs/pubnub-insights/features#analyze-with-ai)

## Terms in this document

* **Channel** - A pathway for sending and receiving messages between devices, created automatically when you first use it, that can handle any number of users and messages for different communication needs, like 1-1 text chats, group conversations, and other data streaming.
* **Channel pattern** - A way to group and analyze channel data to track performance metrics like message counts and user engagement over time with PubNub Insights.
* **Dashboard** - A collection of widgets (charts) that give an overview of the metrics one is evaluating.